Any complaint related to the privacy policies, procedures, or application of the policies and procedures are to be made to the Privacy Officer or HIPAA Compliance Office. Complaints must be either written or made in person.

The Compliance Office and Officers shall be responsible for documentation and retention of any and all such complaints.  These shall be maintained within the Compliance Office of CHS.  These documents will include correspondence, responses, and remedies under these policies.

1. Complaints Filed by Patients
   Written complaints should be sent to the Privacy Officer at the address listed below:

   HIPAA Compliance
   2345 Southwest Boulevard 
   Tulsa, OK  74107

   If you wish to make a complaint in person, please call the HIPAA Hotline listed below to schedule an appointment with the Privacy Officer.

   HIPAA Hotline 918-561-5701

2. Employee Report of Concern
   Employees may contact the Compliance Officer to file a Report of Concern. Please use the Employee Report of Concern form located on Centernet using the HIPAA link.  Complete the form and send or deliver to the Compliance Officer.  Reports may also be made via email to the Compliance Officer.  Be sure to include as much detail as possible when describing the incident or area of concern.